Expedia Group’s Open World™ global social impact and sustainability strategy is grounded in the pursuit of three pillars – access for underserved travelers, economic advancement for communities underrepresented in the travel industry, and a more prosperous planet for generations to come.

Open World combines Expedia Group’s mission, purpose, and values with its traveler-centric mindset to help bridge divides and strengthen connections.

Our commitments

Economic Advancement Inclusive Pathways Prosperous Planet

Economic Advancement

We are democratizing the travel business to ensure more people and communities benefit from the industry’s growth and associated benefits.

Strengthening Economic Opportunity

We will enable the growth and success of local and small businesses within the travel ecosystem.

Diversifying the Business of Travel

We will support businesses focused on improving the representation and experience of underrepresented travelers.

80%

Traveler expenditures go to airlines, hotels and other international companies and not to local businesses or workers.

5%

For every 100 USD spent by a tourist from a developed country, only about 5 USD stays in a developing-country destination.

54%

Women make up a majority of those employed in tourism yet earn 14.7% less than their male counterparts.

Inclusive Pathways

We are removing barriers so that more people can experience all that travel has to offer.

Making Travel More Accessible

We will increase our capabilities and improve experiences for underserved travelers.

Advancing Travel Equity

We will identify and address equity gaps by partnering across the industry to reimagine travel in a way that welcomes all.

88%

Travelers with disabilities do not believe that hotels provide enough information about accessible rooms.

60%

LGBTQ+ travelers identify safety as a very important factor.

48%

Those earning less than 30,000 USD a year have not left the U.S.

Prosperous Planet

We are mobilizing our partners and peers to innovate a more sustainable travel ecosystem and reduce the industry’s environmental impact while enhancing resilience for destination communities.

Sustainable Journeys

We will enable travelers to book more sustainable options while supporting suppliers that offer them.

Aligning with a Net Zero Future

We will decarbonize our operations and take action to mitigate and adapt to the impacts of climate change on our business.

2040

As outlined in our Climate Action Plan, Expedia Group is committed to reaching Net Zero emissions across our operations by 2040.

75%

We will reduce our direct emissions (Scope 1 & Scope 2) by 2030 from a 2022 baseline.

90%

When surveyed by Expedia Group, 90% of consumers report looking for sustainable options when traveling.

Connecting Our Communities

Matching Gifts and Volunteer Hour Match

We are humbled by our employees’ passion for individual giving and volunteering. That’s why we honor their commitment by matching donations and the value of the time they volunteer – to reinforce their significant efforts and support the organizations they care about most.

Connecting Our Communities

Global Month of Caring

This signature volunteering event is an extension of our team’s passion for giving back in their local communities. Hosted in more than 50 countries each September, this event provides all Expedians the opportunity to join together, giving their time and talents to make meaningful contributions where they work and live.

Connecting Our Communities

Community Engagement

At Expedia Group, we know how important thriving and healthy communities are to travelers and our employees. As a good neighbor, we are proud of our work supporting the communities where we live and work, including our long-standing partnerships with a diverse range of community-based organizations. We support partners that align with our core values – equity, inclusion and social justice, and represent the range of our employee identities across the globe.

Connecting Our Communities

Responding to Disasters

When disasters strike, addressing immediate needs is paramount. But disaster-giving cannot end there. Funding strategic, long-term recovery and rebuilding efforts can help strengthen communities and position them to better withstand future disasters. With this in mind, we are proud to partner with the Center for Disaster Philanthropy (CDP) to fund medium- and long-term recovery with an equity-focus. Expedia Group is contributing to CDP’s ongoing work in the U.S. through donations to the Disaster Recovery Fund, Atlantic Hurricane Season Recovery Fund, and California Wildfires Recovery Fund, as well as their international work through the Global Recovery Fund.

Human Rights

  • As a platform of connection points across the travel industry, we recognize the vital importance of upholding human rights standards ensuring all people are treated with dignity and respect across our business. We prohibit all forms of modern enslavement, servitude, forced labor, and human trafficking. We detail our commitment in our Modern Slavery Statement and Vendor Code of Conduct. 

    • In 2021 we created a Human Rights Salience Assessment aligned to the United Nations Guiding Principles on Business and Human Rights, including additional resources and a unique collaboration with experts on our Inclusion & Diversity team. We continually develop new partnerships to help safeguard human rights and address the particular challenges of human trafficking or forced labor in the hospitality industry.

    Expedia Group supports The Lantern Project, is a member of BSR’s Human Rights Working Group, and supports the UN Standards of Conduct for Business on Tackling Discrimination against Lesbian, Gay, Bisexual, Transgender, Queer, Intersex and Asexual (LGBTQIA) people.

    Responsible Business Practices